Customer survey 2023: Your opinion is important to us!

Questionnaire now activated in the Grüner Punkt (Green Dot) customer portal

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Crisis situations like the Corona pandemic lead to new challenges in changing markets and thus customer relationships. That is why now is the right time for us to listen to you and respond to your feedback. What do you appreciate about Green Dot, what has perhaps disturbed you or made you dissatisfied?


If you are a customer of our company and have a valid contract with Green Dot for 2022 and/or 2023, we would appreciate four minutes of your time. In order for us to provide you with the best possible customer experience, we ask that you complete a short questionnaire. This also gives you the opportunity to make individual comments, suggestions or proposals for improvement via open questions - the provision of your customer number is, of course, voluntary. Simply log in to the customer portal with your data and answer if you are interested. We would like to thank you in advance!