Contact & consultation

For new customers

Phone: +49 2203 937557

[Mon-Thu from 9.00 - 17.00, Fri from 9.00 - 15.00]

E-Mail: anfrage(at)gruener-punkt(dot)de

For existing customers

Phone: +49 2203 937550

[Mon-Thu from 9.00 - 17.00, Fri from 9.00 - 15.00]

E-Mail: kundencenter(at)gruener-punkt(dot)de

For consumers

Your yellow bin has not been emptied or the glass containers in your neighborhood are overflowing?

For the disposal areas in Germany for which we are currently responsible, we will be happy to help – for the other German areas, we will be happy to give you the name of the responsible system operator.

Phone: +49 2203 937136


[Mon-Thu from 9.00 - 17.00, Fri from 9.00 - 13.00]

E-Mail: entsorgungsdienstleistungen(at)


Any Questions? We may already have an answer for you, please visit our Frequently Asked Questions page. If you still do not find what you need, please fill out the form below and your comments/questions will be forwarded to a customer service representative.


We’re always pleased to hear your questions, suggestions and comments. To save you from inconvenient periods of waiting, and to speed up the processing involved, we would ask you wherever possible to contact the staff responsible directly.

Your request

We process your personal data to work on your contact enquiry.

More information – especially regarding your right of objection at any time – you will find here