Customer portal - where can I find what?

In our customer portal, you can make changes quickly and easily online and call up information at any time, which reduces and simplifies work processes. In the spirit of sustainability - paperless, of course.

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Have you got a new company address?  The contact person or the bank details have changed?
No problem, you can simply adjust your data under the corresponding headings.


Are you missing any invoices or receipts?
Just log in and download the document you are looking for under "Your invoices".


You would like to settle an open invoice?
Via the account balance or the menu item 'Accounting' / 'List of uncleared positions' you can select the position to be paid or the total balance and simply pay via PayPal, credit card, bank transfer or Alipay.


Do you need a confirmation of participation as proof that you are participating in a dual system in accordance with the law?
You can simply download the daily updated confirmation.


In addition, our customer portal of course offers you the possibility of submitting or updating quantity reports.


You have forgotten your access data?
On the start page of our customer portal you can simply request new access data (Zugangsdaten (


Do you want your website to reflect your commitment to the environment?
Our online label was developed exclusively for our customers. Show your customers that you comply with your system participation obligation according to the Packaging Act with Der Grüne Punkt. It can be downloaded from the customer portal and easily integrated on your website.


In addition, you can also subscribe to our newsletter in the customer portal.


Have a look at Login (


And here you can access the portal guide